Entries by Noelle Mykolenko

A [Better] 2020 New Year’s Resolution (Episode 33) Trust Matters,The Podcast

January 8, 2020 /0 Comments/in /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSWelcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. This week we have a special episode. Charles H. Green […]

Navigating a Morally Compromising Situation (Episode 32) Trust Matters,The Podcast

November 19, 2019 /0 Comments/in , , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSWelcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A customer service manager at a B2B SAS company is […]

Is It Ever OK to Recommend a Competitor to Your Client? (Episode 31) Trust Matters,The Podcast

October 29, 2019 /0 Comments/in , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSWelcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor.  A tech consultant asks, “My boss wants to outsource parts of […]

Under-Promise and Over-Deliver for Clients? BAD Idea (Episode 30) Trust Matters,The Podcast

October 8, 2019 /6 Comments/in , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSS Welcome to the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor.  For our 30th episode, a tech expert asks if it is […]

Should I Start Consulting Or Stay In-House? (Episode 28) Trust Matters, The Podcast

September 4, 2019 /0 Comments/in , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSS This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. An experienced B2B, technology Product Leader asks, “Should I break out and become a SME Consultant, […]

Trust Matters, The Podcast: The Ghosting of Business Future (Episode 27)

August 13, 2019 /0 Comments/in , , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSS This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. The owner of a small tech consultancy talks about her recent experience being ghosted by a […]

Trust Matters, The Podcast: Can I Trust Digital Marketing for Lead Generation? (Episode 26)

July 23, 2019 /0 Comments/in , , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSThis is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. A Co-Founder of a small Management Consulting Firm asks, “We need to grow our sales funnel. Can […]

Trust Matters, The Podcast: How to Reengage Unresponsive Sales Leads(Episode 25)

July 2, 2019 /1 Comment/in , , , , , , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSThis is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. A manager at a communications firm writes in and asks “How to you manage qualified sales leads […]

Trust Matters, The Podcast: Asking a Client for a Rate Increase (Episode 24)

June 18, 2019 /0 Comments/in , , , /by

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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSSThis is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. A solo consultant asks , “How do I ask a long-standing client, whom I already bill a […]

Trusting your colleagues will make you more trustworthy to your customers

June 21, 2017 /1 Comment/in , , /by

If you’re trying to sell your services, you already know the value of being trusted. Being trusted increases value, cuts time, lowers costs, and increases profitability—both for us and for our clients. As a solo practitioner, being trustworthy is pretty straightforward (note that I didn’t say it’s easy). But when you are part of a […]