Is It Ever OK to Recommend a Competitor to Your Client? (Episode 31) Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. 

A tech consultant asks, “My boss wants to outsource parts of our client project to several vendors and a competitor. This gives me a gut feeling of being very wrong and deceptive. What should I do?”

Charlie offers insight for leveraging honesty and credibility as well as managing expectations.

And if you want to read more on this topic, here is a recent blog post:

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We post new episodes every other week.
Subscribe to get the latest 
episodes

Under-Promise and Over-Deliver for Clients? BAD Idea (Episode 30) Trust Matters,The Podcast

For our 30th episode, a tech expert asks if it is a good idea to OVER-DELIVER for a client and exceed their expectations.

This week’s episode touches on our own reputation, business development, and managing client relationships.

To learn more about the topic of managing expectations, read this blog post:

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.
Email us at: podcast@trustedadvisor.com

We’ll be posting new episodes every other week.

Subscribe to get the latest 
episodes

Recovering Lost Client Trust (Episode 29) Trust Matters, The Podcast

A manager at a global consultancy firm asks, “How do I mend lost trust with a client whom we used to have an excellent relationship with? This relationship went sour due to a disagreement with one particular executive a few years back, and he still maintains a leadership role.”

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other week.
Subscribe to get the latest 
episodes

Should I Start Consulting Or Stay In-House? (Episode 28) Trust Matters, The Podcast

An experienced B2B, technology Product Leader asks, “Should I break out and become a SME Consultant, starting my own practice or should I continue working at bigger companies? What do I need to know about starting my own consulting business?”

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other week.
Subscribe to get the latest 
episodes

Trust Matters, The Podcast: The Ghosting of Business Future (Episode 27)

The owner of a small tech consultancy talks about her recent experience being ghosted by a contractor she hired. She asks “What should I do about being ghosted?  How can I prevent this from happening again in the future?”

Want to learn more about how to handle ghosting in business? Read recent blog by Charles H. Green.

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other Tuesday.
Subscribe to get the latest 
episodes

 

Trust Matters, The Podcast: Can I Trust Digital Marketing for Lead Generation? (Episode 26)

A Co-Founder of a small Management Consulting Firm asks, “We need to grow our sales funnel. Can we trust Digital Marketing and SEO for lead generation?”

For more on this subject read our blog post:

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other Tuesday.
Subscribe to get the latest 
episodes

Trust Matters, The Podcast: How to Reengage Unresponsive Sales Leads(Episode 25)

A manager at a communications firm writes in and asks “How to you manage qualified sales leads that seem very interested but then go silent? Do you keep reaching out?  Do you try another approach?”

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other Tuesday.
Subscribe to get the latest 
episodes

Trust Matters, The Podcast: Asking a Client for a Rate Increase (Episode 24)

A solo consultant asks , “How do I ask a long-standing client, whom I already bill a lot monthly, for a rate increase?”

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

Email: podcast@trustedadvisor.com

We’ll be posting new episodes every other Tuesday.
Subscribe to get the latest 
episodes

Trust Matters, The Podcast: Set Up for Failure By My Boss – Special Guest Andy Paul, Author & CEO, The Sale House (Episode 23)

Podcast: EmbedSubscribe to TrustMatters, The Podcast Android | RSS

Trust Matters, The Podcast: When Clients Want to Look Under The Hood at Your Pricing (Episode 22)

Podcast: EmbedSubscribe to TrustMatters, The Podcast Android | RSS