Trust Matters Blog

Navigating a Morally Compromising Situation (Episode 32) Trust Matters,The Podcast

November 19, 2019/0 Comments/in Client/Customer Relationships, company culture, customer service, Improving Client Relationships, Improving Employee Relationships, Podcast, Trust and Culture /by Noelle Mykolenko

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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor.

A customer service manager at a B2B SAS company is in a tricky situation: “I just started a role at a new company. The way they manage aspects of customer service feels a bit sleazy to me. It seems to be part of a larger culture. There is a lot I like about this company and my new job otherwise. How should I handle this situation?”

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We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues.

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