Why Pinning the Credit Matters: The Principles Behind the Practice
We often talk about pinnng the blame, what if instead we pinned the credit more often?
Author Archive for: Noelle Mykolenko
Entries by Noelle Mykolenko
The Answer Trap: When Solutions Become the Problem
You’ve graduated from Question Obsession 101. You’ve learned not to pepper clients with endless questions or craft that perfect “Keystone Arch Question” expecting miracles. You’re focusing on relationships, creating insights, and empowering clients. But have you fallen into the next trap? The Answer Trap. Many consultants who overcome question obsession swing to the opposite extreme, […]
Question Obsession: The Silent Sales Killer
Have you counted how many questions you ask in your typical client meeting? Do you find yourself carefully crafting the “perfect” question sequence before every sales call? Are your meeting notes filled with question frameworks rather than real insights? If so, you may be suffering from Question Obsession—a condition that’s quietly sabotaging your client relationships […]
Is Trust Taught, or Is Trust Caught?
There’s no denying that trust is a critical differentiator for success. Companies with high-trust cultures outperform their peers in productivity, innovation, and employee retention. Yet despite significant investments in ethics training and corporate value statements, many organizations struggle to cultivate genuine trust. The reason is simple: while trust can be taught, it will wither unless […]
Trust and Return to Office | Part III: A Guide for Employees
In part 1 of this blog series, we refocused the return to office debate on finding common ground, founded on common goals. In part 2, we looked at what employers can do to increase trust during the transition. In today’s post, we’re examining what employees can do to build trust during the transition. Trust is […]
Trust and Return to Office | Part II: The Employer’s Role
In part 1 of this blog series, we reframed the Return to Office (RTO) debate from a highly polarized, all-or-nothing conflict between employers and employees to an exercise in finding common ground, founded on common goals. Building and increasing employee trust in the return to the office is crucial for a smooth transition. In today’s post, […]
Trust and Return to Office | Part I Reframing the Debate
After a prolonged period of remote work, many employers are now asking – or demanding – that employees return to the office. On January 1, 2025, Axios reported that 32% of U.S. firms require full time in office for corporate employees, and 28% of firms are moving to at least three days a week in […]
The Truth about Multitasking
In today’s fast-paced work environment, multitasking has become a badge of honor. We pride ourselves on juggling multiple projects, responding to emails during meetings, and switching between tasks with lightning speed. However, this constant task-switching comes with a hidden cost that extends far beyond reduced productivity – the habit of dividing our attention can fundamentally […]
The Truth about Sales Rejection: It’s Not about You
According to a recent Braintrust study on B2B selling, only 33% of sales reps consistently hit their targets. Whether that data point reflects inaccurate goalsetting or a need for upskilling, that’s a lot of rejection. Losing a sale is a challenge that sits squarely at the intersection of business revenue and personal psychology. While it […]
Establishing Trust by Mastering the Art of Listening
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]