“We became convinced that just working harder to improve our top line wasn’t enough, that we had to change our attitudes and beliefs as well. Charlie and his book were instrumental in changing our mindsets as to how you work with clients and build trust. The results were terrific.”
“We used the Trusted Advisor approach at my previous employer, Accenture, when we launched a new sales program. We found it very powerful. It gave people confidence; we ended up spending more time in front of clients, in turn generating more business. I highly recommend the Trusted Advisor approach.”
[Charlie] has had a lasting impact on this organization.