Half of What You’ve Learned About Sales is Wrong
Maybe you've heard the old line, "Half of advertising dollars are wasted – you just don't know which half." Something like that is true in sales – except that you've got…
Can You Train for Trust?
The requirements of training for trust: and an opportunity to join a trust training session April 22-23 in NYC.
Acquiring Soft Skills: You Gotta Practice the Scales
Role-playing may seem silly, but it's the solid foundation you need to succeed
What Introductions Can Teach Us About Trust
A training exercise beginning with introductions can tell us a lot about how and what we trust.
How Presenters Can Deal With A.D.D. Audiences
One of the many things affected by new social media is the old job of standing up in front of an audience. Can old trainers learn new tricks?
If Your Sales Training Department Ran Your Church
How do you change culture and run values-based businesses? Not by conventional management methods.
Stop Measuring ROI on Soft Skills Training
Measuring soft-skills training by use of ROI metrics is intellectually dishonest and potentially harmful.
What’s Your Trust Quotient? Announcing a New Self-Assessment Online Tool
Assess your trust quotient; your score on the trust equation, comparison to others, and trust-enhancing advice.