Perhaps the most toxic thing you can hear in the arena of people management is “That’s not my job.” It should be grounds for firing. But at least it’s a declarative, first-person statement. Unlike another leading candidate for management poison: “That’s a career-limiting move.” A passive-aggressive statement if there ever was one. Let me be clear about my […]
The requirements of training for trust: and an opportunity to join a trust training session April 22-23 in NYC.
Do you know the difference between a wrong action and an illegal action? If you don’t, you are not alone. But neither are you to be trusted. The Valukas Report The Valukas Report was commissioned by a US court to determine the causes of Lehman’s bankruptcy. Made public last week, it has caused a bit of stir in […]
It has been a few months since we last saw each other for the Trust Summit this past fall with Chris Brogan, Julien Smith, David Maister and myself. I wanted you to be the first to know about a new workshop we at Trusted Advisor Associates are holding in New York. It’s about what it […]
Greetings, and welcome to this month’s ebook, Volume 4 of the TrustReader. The TrustReader series announces the publication of new articles on the Trusted Advisor website. This month, we delve into the concept of what effects over-measurement and value can have on a business. From the most recent Olympics, contest shows, and more we seem […]
Greetings, and welcome to this month’s ebook, Volume 4 of the TrustReader. The TrustReader series announces the publication of new articles on the Trusted Advisor website. This month, we lead with the effects over-measurement and value can have on a business. From the most recent Olympics, contest shows, and more we seem to be knee-deep […]
Peter Firestein’s extraordinary career began in Indiana. He soon left for California, taught himself Spanish in a park in Mexico, learned commodities in Latin America, and has a unique resume, having worked for Michael Milken and advised the Brazilian Government on privatization of its national phone company. Peter ended up counseling mega-global companies on corporate […]
This will be my fourth week on the road; more on that later in the week. At least all that plane time (and waiting in lines time) makes for good reading time—thanks to the iPhone Kindle Reader app. (and no they don’t pay me for saying it). I’m re-reading Francis Fukuyama’s 1995 classic Trust: the Social […]
Worried about your elevator speech? It was nothing like this one, I’ll bet.
Interview with the author of The Moral Foundations of Trust, and academic expert in trust.