The Purpose of a Company Is…
The purpose of a company is not ‘to make a profit’–it’s a whole lot more than that.
Author Archive for: Charles H. Green
Entries by Charles H. Green
Ross Smith on Trust and Innovation (Trust Quotes #1)
First in a TrustMatters series on leaders in trust thinking and action.
Collaboration: Not Just an Internal Virtue
Conventional wisdom sees collaboration as an internal management tactic, and strategy as external and competitive. Collaboration needs expansion to the external world.
Are Book Titles Getting Twitter-ized?
Nearly 25% of the top non-fiction books have 1-word titles; A.D.D. in the publishing industry?
Shaming Bribe Takers with Zero Denomination Currency
A zero-rupee note in India turns out to have great anti-corruption power; it empowers victims.
The Trust Primer Volume 5
Greetings, and welcome to this month’s ebook. It’s been a cold and snowy February for many Trusted Advisor and TrustMatters readers; this is our contribution to warming things up, by stimulating the thoughtful brain cells. In this edition of the Trust Primer volume 5 we feature: Fixing What Ails Main Street: Ethics, or Incentives? Collaboration […]
The Trust Primer Volume 5
Greetings, and welcome to this month’s ebook. It’s been a cold and snowy February for many Trusted Advisor and TrustMatters readers; this is our contribution to warming things up, by stimulating the thoughtful brain cells. In this edition of the Trust Primer volume 5 we feature: Fixing What Ails Main Street: Ethics, or Incentives? Collaboration […]
Financially Justifying Ethics: A Faustian Bargain?
Many readers are familiar with Goethe’s Faust in which the protagonist sells his soul to the devil in return for having his way here on earth. Those who are not familiar with it will find the same theme echoed in Robert Johnson’s Crossroads song, in which the singer sells his soul to the devil in return […]
The Real Lesson of Toyota: Cultural Insensitivity?
The obvious story about Toyota—in the US anyway–is their perceived huge loss of trust. Typical is this column yesterday by David Lazarus of the LA Times, titled Toyota: What’s so Hard About Doing the Right Thing? Suggests Lazarus: “Toyota’s actions throughout this mess — the initial denials, the obfuscating, the gradual acknowledgment of safety […]
The Bigger the Bank, The Lower the Customer Satisfaction?
That’s what seems to be the finding in this interesting study: Customers of the biggest banks in the United States are the least likely to believe their financial institution does what’s best for them as opposed to what’s best for the bottom line, according to a new report from Forrester Research. To put the rankings […]