Markets, Relationships and Trust
The ideological knee jerk of markets vs. relationships is generally a red herring
Day 3 of 5: Trust-based Business Development in a Recession: Principle 2, Collaboration
In a recession, selling based on trust principles is even more powerful. One of those principles is collaboration.
The Trouble with Buying Processes
Too many business processes aim for predictive efficiency, and get ho-hum effectiveness.
What Happens in the Global Financial Crisis Stays in the Globe
What’s the global financial crisis got to do with a fluff Hollywood summer date movie? A lot, it turns out. In “What Happens in Vegas” Cameron Diaz and Ashton Kutcher…
Outsourcing Loyalty, and other Oxymorons
When business talks about relationships, all too often it comes out sounding mechanical. Even oxymoronic. A few examples.
Trust and Noah’s Bar Mitzvah
The bar mitzvah ceremony gives insight into how to create a trust-based organization.
From Financial Relationships to Financial Transactions, Losing Trust on the Way
The financial mess is partly due to beliefs that increase efficiency but lower trust.
Mitigating Emotional Risk
There is no trust without risk, especially emotional risk; people who are afraid of intimacy need a tool to help manage emotional risk, to create trust.
Software Programming and the Economics of Trust vs. Transactions
In software as elsewhere, the transaction looks tempting, but the relationship is the true source of value.
Who Do You Trust? What Trust Rankings Really Tell Us
Trust rankings tell us less about those ranked, and more about trust.