Story Time: It’s Trust, Therefore It’s Personal
Our Story Time series brings you real, personal examples from business life that shed light on ways to lead with trust. Our last story illustrated how one conversation changed everything. Today’s…
Can They Build a Robot You’ll Trust?
What robots mimicking emotion tell us; and don't tell us.
Free Medium Coffee and Warm Fuzzies
Sometimes "free" can be the beginning of good customer relationship.
The Etiquette of Selling
In selling, as in all relationships, there are steps that must be done in the right time and sequence. Violate them and you lose the relationship, or the sale.