Is Recessionary Thinking Killing Off Your Green Shoots?
I belong to a group of peers; we meet semi-monthly to discuss whatever business issues we see. Lately, we’re seeing a theme emerge. Most businesses been operating under stressful circumstances for at least the last 12 months. For most organizations, profits were down (or non-existent), resulting in considerable price/service pressure from clients/buyers/customers. So it’s not […]
Trust and Golf: How Neither Makes Sense
Golf and trust are both loaded with paradoxes.
Trust Summit, Friday October 23, 2009 at the Harvard Club in New York City
On Friday October 23, 2009 at the Harvard Club in New York City, Chris Brogan and Julien Smith, co-authors of the New York Times bestselling book Trust Agents: Using the Web to Build Influence, Improve Reputation and Earn Trust, along with David Maister and Charles H. Green, co-authors (with Rob Galford) of the business classic […]
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.