Collaboration as a Strategy, Not a Tactic
First, some context. Two weeks ago I wrote an article in Businessweek.com called Wall Street Run Amok: Harvard’s to blame. In it, I suggested that business schools including Harvard have over-taught competition, and under-taught collaboration—a concept more appropriate to our connected times. CNBC saw the article and interviewed me, albeit over-playing the blame-Harvard angle. Then, […]
How to Write a Great Client Newsletter: Object Example
From Studley Commercial Real Estate, a model of how to write a client newsletter
A Tale of Two Transactors
Some of our economic behaviors look distressingly like a shakedown.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.