The Trust Primer Volume 6
The 6th volume of selected blogposts from the blog TrustMatters.
The Trust Primer Volume 6
This ebook series is distributed to highlight some of the more provocative and insightful topics and conversations developed on the TrustedAdvisor blog, TrustMatters. In this issue we touch on three different aspects of relationships: the relationship of a company to society, the relationship of a company to its several stakeholders, and the relationships between ourselves […]
L.J. Rittenhouse on Trust and Candor (Trust Quotes #8)
I’m pleased to have with us today on the Trust Quotes series L.J. Rittenhouse, founder of Rittenhouse Rankings in New York. The mission of her company is to identify and encourage plain, direct and candid communications by companies. To that end, she produces the annual Rittenhouse CandorTM Rankings Survey, correlating measures of CEO candor with stock […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.