From Financial Relationships to Financial Transactions, Losing Trust on the Way
The financial mess is partly due to beliefs that increase efficiency but lower trust.
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
The financial mess is partly due to beliefs that increase efficiency but lower trust.
The contracting process doesn’t have to be anti-trust; it can increase trust, in fact.
July Carnival of Trust is Up
The idea that interactions must result in zero sum games is reflected in the phrase
Being trustworthy seems like obvious good sense; why don’t more organizations teach it?
Is there a contradiction between customer focus and serving our own self-interest? Not if you look at the right timeframe.
Pogo used to say "this month Friday the Thirteenth falls on a Tuesday." In a similar vein, July’s beginning-of-month Carnival of Trust will fall in mid-month. Which means you still have time to contribute. This month’s host is Andrea Howe, of BossaBlog, the home blog of BossaNova Consulting Group, the firm that teaches consultants consulting. […]
The biggeest reasons people are hesitant to trust boil down to their views of human nature–and are mistaken.
There is sound logic behind the sense that time speeds up with age; and it drives wisdom.
Frederick W. Taylor sounds quaint today–but he’s very much still with us.
According to a recent Braintrust study on B2B selling, only 33% of sales reps consistently hit their targets. Whether that data point reflects inaccurate goalsetting or a need for upskilling, that’s a lot of rejection. Losing a sale is a challenge that sits squarely at the intersection of business revenue and personal psychology. While it […]
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]