If that title reminds you of a Bill Clintonism, that’s no accident. New Jersey Governor Chris Christie today joined Mr. Clinton as a recipient of the PTSA (Politicians’ Tortured Syntax Award). But in Christie’s case, we’re not being educated about existential issues – rather, it’s about what we mean when we say we’re responsible. Christie declared […]
Happy New Year! I wrote a good blog post at this time seven years ago, and haven’t improved on it yet. Here it is again. Happy New Year. —————– My unscientific sampling says many people make New Years resolutions, but few follow through. Net result—unhappiness. It doesn’t have to be that way. You could, of […]
The votes are in! Your votes, that is – the votes you made with your ‘feet.’ From Sales and Leadership to Neuroscience and Shakespeare, we covered a wide range this year. But your interest is what ultimately determines what’s of most importance. So, that’s why we’re taking a moment to share with you the top […]
Eric Uslaner is perhaps the world’s leading authority on social trust. He was recently much in the news, as he is every year, with the annual publication of the General Social Survey on trust. Here are some headlines from our talk this past fall. Charlie Green: Thanks very much for speaking with me. We last talked back […]
This is my take on Lifehacker’s This Is How I Work Series. I was invited by Anthony Iannarino to follow up his post on the same subject. Hope you enjoy it. Location: West Orange, New Jersey, US Current computer: Macbook Air 13-inch (backup computer iMac) Current mobile device(s): iPhone 5s, iPad mini What Apps/software/tools can’t you live without? […]
Like trust, integrity is something we all talk about, meaning many different things, but always assuming that everyone else means just what we do. That leads to some vagueness and confusion. But a careful examination of how we use the words in common language is useful. Integrity and the Dictionary Merriam Webster says it’s “the quality […]
Suppose you’re a high school administrator in a metropolitan area. Your district has the opportunity to use a number of iPads at subsidized rates to help in the students’ education. Would you: a. Be sure to load up the tablets with educational software and put in some restrictions on social media sites, or, b. Leave […]
Ed Reed is an NFL veteran defensive safety with an outstanding record of performance. But it’s not just physical prowess that gives him his edge – it’s mental too. And I’m not talking about toughness, or attitude, or no-pain-no-gain hype. I’m talking about insight, knowledge, and learning. Those of us in advisory or sales capacities have […]
Jeff Shore talks about being bold in the face of discomfort – a subject that quickly got my attention. Jeff is a sales expert, speaker, author and executive coach. He focuses far more than the usual person in this field on mindset issues, perhaps due to his combination of sales and cognitive behavioral therapy approach. […]
Today is the opening of Dreamforce – this year’s grandest ever annual event bySalesforce.com. Marissa Mayer, Sheryl Sandberg, Marc Benioff, Vivek Kundra, Wayne Dyer, and many more will appear at the Moscone Center and some of San Francisco’s largest hotels as the event takes over the town. And now you can add one more item to the agenda – […]
You’ve graduated from Question Obsession 101. You’ve learned not to pepper clients with endless questions or craft that perfect “Keystone Arch Question” expecting miracles. You’re focusing on relationships, creating insights, and empowering clients. But have you fallen into the next trap? The Answer Trap. Many consultants who overcome question obsession swing to the opposite extreme, […]
Question Obsession: The Silent Sales KillerMay 6, 2025 - 5:00 pmHave you counted how many questions you ask in your typical client meeting? Do you find yourself carefully crafting the “perfect” question sequence before every sales call? Are your meeting notes filled with question frameworks rather than real insights? If so, you may be suffering from Question Obsession—a condition that’s quietly sabotaging your client relationships […]