Who Do You Trust? What Trust Rankings Really Tell Us
Trust rankings tell us less about those ranked, and more about trust.
Author Archive for: Charles H. Green
Entries by Charles H. Green
Lessons in Propaganda: What Politicians Learned from Business
The cynicicism in politics comes in part directly from business practices politicians have absorbed.
The Limits of Needs-based Selling and Consultative Selling
Needs-based selling and consultative selling have their limitations.
The October Carnival Of Trust
The October Carnival Of Trust
How Sales Contests Kill Sales
Sales contests foster short-term anti-customer behavior that hurts longer term business.
Customers and Strategy Part 2 of 2: Customer Centricity vs. Customer Vultures
Customer centricity isn’t automatically good; it depends on your motives–a vulture is customer-focused.
Call for Submissions for the October Carnival of Trust
Call for Submissions for the October Carnival of Trust
Customer Strategy? Or Strategy vs. Customers? Part 1 of 2.
Porter in HBR describes strategy as corporate competitive advantage; it’s not enough for a networked world.
Quarterly Earnings and the Addiction to Lying: Can Mattel Show the Way Out?
Massaging earnings has always been rewarded–but transparency may be worth a look instead.
The Cancer of Short-term Thinking
Short term thinking is endemic; but some leading thinkers are challenging it.