Who Do You Trust? What Trust Rankings Really Tell Us
Trust rankings tell us less about those ranked, and more about trust.
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
Trust rankings tell us less about those ranked, and more about trust.
The cynicicism in politics comes in part directly from business practices politicians have absorbed.
Needs-based selling and consultative selling have their limitations.
The October Carnival Of Trust
Sales contests foster short-term anti-customer behavior that hurts longer term business.
Customer centricity isn’t automatically good; it depends on your motives–a vulture is customer-focused.
Call for Submissions for the October Carnival of Trust
Porter in HBR describes strategy as corporate competitive advantage; it’s not enough for a networked world.
Massaging earnings has always been rewarded–but transparency may be worth a look instead.
Short term thinking is endemic; but some leading thinkers are challenging it.
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]