Trust Your Teen, Trust Your Economy

Let’s say your 17-year old daughter wants to have a few friends over when you’re out of town overnight. Do you say: a. No way, unless (no more than three friends, only girls, gone by 10PM, neighbor checks in, etc.) or, b. okay, and I expect you to behave responsibly or you’ll be grounded for […]

Abraham Lincoln, Thanksgiving and a Thank You Note

First, I want to thank all those who have commented on this blog in its early weeks. I appreciate, it and so do the many other readers who have yet to make the jump to commenting themselves: to whom I’d say, come on in, the water’s fine! Maureen Rogers Brooks Sackett Steve Smith David Andrew […]

Charles Handy vs. Web 2.0

You know eBay and Amazon. You’ve probably heard of LinkedIn. You may have heard of Opinity. You’re less likely, I suspect, to have heard of RapLeaf. Here’s how they describe what they do: Linked-In: People search; promote your business; get a job; publish your profile; hire through referral; one-click ref checks…Opinity: Using your Opinity profile, […]

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THE TRUSTED ADVISOR FIELDBOOK

The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING

TrustBasedSelling“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.

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THE TRUSTED ADVISOR

The Trusted AdvisorThis classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.

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