The January Top 5
In order of popularity, they were: A Better New Year’s Resolution – strictly speaking a December post, the suggestion that instead of making a list of resolutions for the new year, we make list of things we’re grateful for, was also the most popular post in January. I’m OK, You’re an Idiot – My inner […]
Why ‘Trust Matters’
trust business sales selling influence leadership leaders
Trust Tip 16: Get Beyond Fairness
trust negotiation fairness
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.