Short-termism, ROI and Green Economics
Business practices are more and more short term, making it hard to invest in many social issues.
Trust vs. Incentive Compensation: What Joe Torre and the NY Yankees Have to Teach Business
Great sports managers, like great business performers, aren’t just in it for the money.
Software Programming and the Economics of Trust vs. Transactions
In software as elsewhere, the transaction looks tempting, but the relationship is the true source of value.
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.