Test How American You Really Are!
See how American you are about the world outside the US borders–the lower your score, the more American you are.
Americans, Travel and Rushing to Judgment
Personally and politically, travel plays a key role in increasing trust; Americans are disadvantaged.
Terrorists and Convenience Stores: When Social Trust is Threatened
We overuse blanket solutions, rather than targeted interventions, for too many social problems; its hugely expensive, depersonalizing, and creates resentment.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.