Real World Trust-Based Selling: Case Study 10
A fine example of selling by helping others from the software industry.
Great Moments in Self-Regulation: Financial Planners and CFP Board
Financial planners need to continue moving in the direction of greater fiduciary responsibilty; much of the resistance comes from within.
Review of Rules to Break and Laws to Follow by Peppers and Rogers
Peppers and Rogers new book gives a new critique of the epidemic of short-termism in business.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.