Top Ten Reasons Organizations Don’t Teach Trust
Being trustworthy seems like obvious good sense; why don’t more organizations teach it?
Can You Tell the Truth About Being Self Interested?
Is there a contradiction between customer focus and serving our own self-interest? Not if you look at the right timeframe.
Call for Submissions: July Carnival of Trust
Pogo used to say "this month Friday the Thirteenth falls on a Tuesday." In a similar vein, July’s beginning-of-month Carnival of Trust will fall in mid-month. Which means you still have time to contribute. This month’s host is Andrea Howe, of BossaBlog, the home blog of BossaNova Consulting Group, the firm that teaches consultants consulting. […]
Talk To Us
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
FIND OUT MORE
TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.