Listening for Litigators
Can the quintessential adversarial role also be a venue for forming relationships?
Network and Relationship Building Done Right
Networking, especially online, is in danger of being overwhelmed by short-term-itis. RainToday.com reminds us how to do it right.
The Etiquette of Selling
In selling, as in all relationships, there are steps that must be done in the right time and sequence. Violate them and you lose the relationship, or the sale.
Talk To Us
Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.