Interview Like a Trusted Advisor
Recently I had coffee with a group of newly unemployed professionals in my community. Most of them haven’t had to interview for a few years, and they were looking for an edge. I thought about it and realized – many interviews are conducted on both sides by people who really don’t know how to interview. […]
Operating Transparently
Transparency is one of the four key principles of trust
Why ‘Corporate Ethics’ is Usually an Oxymoron
Ethics programs in business are at their root more about competition than about ethics.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.