Trust and the TransAm
A long-distance sale of a valued good to a stranger: trust is suspected.
If We’re So Rational, How Come We Don’t Believe It?
Descriptions of the rationality underneath our irrational behavior remain strangely unconvincing.
Soul Trust
Would you pledge your immortal soul as collateral? Would you lend based on someone else’s soul?
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.