Beyond Work-Life Balance: Bedtime Stories
The other night I met Kevin. Kevin is a late forty-something career consultant; for all but a few years of his career, he spent his work-weeks in various cities away from his wife and son. Yet he and his son are very close. Kevin consciously developed rituals for the two of them and faithfully followed […]
Trust Primer Volume 11
Our goal at Trusted Advisor Associates is to help people and their organizations become more trustworthy and trust-enhancing. It’s always exciting when we meet people who believe as we do. It’s even more exciting to talk to those who have found success by applying the same principles we talk about. This month we place a […]
Serving To Win
Which of these statements resonates more with you? 1. I try to win, because losing sucks. 2. I try to serve my clients, because then I win too. 3. I try to serve my clients, which generally works out best for me as well. If you chose #1, OK, I get it, I like competing […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.