You Think Your Dog is Smart? You Don’t Know the Half of it
What we mean by the word ‘smart’ may be demeaning to your dog, and to us
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
What we mean by the word ‘smart’ may be demeaning to your dog, and to us
The November 2009 Carnival of Trust by Jordan Furlong is up for your reading pleasure.
Questions and answers by Brogan, Green, Smith, Maister
Part I of the Trust Summit Breakfast in New York’s Harvard Club October 23 2009 #TrustSummit
The behavior of some banks’ credit card operations is a flagrant attempt to confuse lack of illegality with ethical behavior.
The inbound marketing train was on track to get me, and it did.
Here’s what’s wrong with current business education, indeed current business thinking—in a nutshell. The current issue of the MIT-Sloan Management Review trumpets the main feature: "Sustainability as Competitive Advantage." You really don’t have to go any further. The clear implication is in the syntax: do this (little) thing, and you’ll get this (big) thing. Do […]
I was on the plane yesterday from New York to Seattle. It’s a breakfast flight. The menu has three options: French toast, omelette, or cereal with banana. The woman next to me—healthy, casually but not inexpensively dressed, a bag full of intellectual reading material—I peg as a clear cereal-banana candidate. She does not disappoint. When […]
Would you trust an anonymous person? Turns out, you just might.
First, some context. Two weeks ago I wrote an article in Businessweek.com called Wall Street Run Amok: Harvard’s to blame. In it, I suggested that business schools including Harvard have over-taught competition, and under-taught collaboration—a concept more appropriate to our connected times. CNBC saw the article and interviewed me, albeit over-playing the blame-Harvard angle. Then, […]
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]