Thirteen years have passed since I first wrote the following thoughts on New Years resolutions. Frankly, it was good. And frankly I haven’t been able to write a better one. Next year, maybe (though, probably not). So, apologies to those who have read it year after year – though I suspect some of you won’t […]
This is the fifth in a series of five posts on short (seven words or less) powerful phrases. Each phrase distills the essence of a key part of approaching trust-based relationships in business. Why focus on short phrases like this? Because the concise expression of several emotionally powerful concepts packs a punch. Such phrases feel profound. They […]
This is the fourth in a series of five posts on short (seven words or less) powerful phrases. Each phrase distills the essence of a key part of approaching trust-based relationships in business. Why focus on short phrases like this? Because the concise expression of several emotionally powerful concepts packs a punch. Such phrases feel profound. They […]
This is the third in a series of five posts on short (seven words or less) powerful phrases. Each phrase distills the essence of a key part of approaching trust-based relationships in business. Why focus on short phrases like this? Because the concise expression of several emotionally powerful concepts packs a punch. Such phrases feel profound. They […]
You may have heard about the just-released movie “A Beautiful Day in the Neighborhood,” starring America’s Hollywood Golden Boy Tom Hanks. I saw it the other day, and share the very positive reactions of audiences and critics alike. It’s a straight shot to the heart. No kidding. But you’ll make up your own mind about […]
Podcast: Embed
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Podcast: EmbedSubscribe to TrustMatters, The Podcast RSS Welcome to the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A manager at a global consultancy firm asks, “How do I […]
I first became aware of “ghosting” as a concept over a decade ago, when a young friend informed me she had been “Caspered” by a boyfriend. I had to ask her to explain. In case you’re as clueless today as I was at the time, here’s the Urban Dictionary’s definition. Key line: The act of […]
Here are two (real) digital communications I recently received. What jumps out at you about the differences between the two? The first: Charles, Not sure if you got a chance to read my last 2 emails but I still wanted to see if what we do is something that you could benefit from. Also as […]