Trusted Professions
The various ways in which trust plays out in life.
Apologies, Forgiving and Forgiveness
What has apologizing got to do with forgiveness? Ideally, not much.
Is Neuroleadership More Than Reinventing Wheels?
The man was dining alone. He looked up from his menu and asked the waiter, “What’s the soup du jour?” Beaming with pride, the young waiter answered, “Soup of the day!” Something like that joke is playing out in the buzzy new field of “neuroleadership.” Business Week, July 28, “The Business Brain in Close-Up,” introduces […]
Talk To Us
Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
FIND OUT MORE
TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.