Why We Don’t Trust Corporations
Surveys show trust is largely personal in nature; no wonder, they’re the ones who are trustworthy.
What’s Your Trust Quotient? Announcing a New Self-Assessment Online Tool
Assess your trust quotient; your score on the trust equation, comparison to others, and trust-enhancing advice.
Discounting and Winston Churchill
Cutting prices rarely solves anything; in fact it tends to position you in precisely the way you don’t intend.
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.