From Management to Influence
The business world of the future looks less and less about vertical internal management, and more about external relatinoships of influence.
Do Non-Solicitation Clauses Pose Conflicts of Interest?
Non-solicitation clauses are common on professional services, but do they represent a conflict of interest with the principle of client service?
Great Selling by Truth Telling: A Best Buy Tale
Selling by telling the truth is a pretty obvious strategy when you think about it right; and it’s got measurable good results.
Talk To Us
Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.