Pin the Credit on Someone Else
We often talk about pinnng the blame, what if instead we pinned the credit more often?
Trust is the New Black: Insights from Craig Newmark of Craigslist
Reactions from a speech November 4 by Craig Newmark at the Harvard Business School Club of New York.
Pin the Credit on Someone Else
Let loose your favorite search engine on the phrase “pin the blame.” Wikipedia alone will serve you up thousands of examples, like this, from their entry on The Bourne Identity: While in reality it was the U.S. government who took Marie captive, it has pinned the blame on a fictitious powerful Chinese drug lord… It’s […]
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.