Employment Law: When Solutions Make Problems Worse
Good management is found in truth, honesty, transparency and ownership…not so much in a process set-up.
Invictus: Real Leadership, Real Management
The best way to lead and manage is by example and through inspiration
When a Win-Win…Is Not
How creating incentives does not always beget the most desirable result
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.