Trust and Virtual Teams

Onpoint Consulting does study on best practices for virtual teams

The Difference Between Wrong and Illegal

Do you know the difference between a wrong action and an illegal action? If you don’t, you are not alone. But neither are you to be trusted.  The Valukas Report The Valukas Report was commissioned by a US court to determine the causes of Lehman’s bankruptcy. Made public last week, it has caused a bit of stir in […]

Becoming a Trusted Advisor Program: New York, April 22-23

It has been a few months since we last saw each other for the Trust Summit this past fall with Chris Brogan, Julien Smith, David Maister and myself. I wanted you to be the first to know about a new workshop we at Trusted Advisor Associates are holding in New York. It’s about what it […]

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Build deeper trust with your clients and colleagues

THE TRUSTED ADVISOR FIELDBOOK

The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING

TrustBasedSelling“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.

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THE TRUSTED ADVISOR

The Trusted AdvisorThis classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.

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