A Trust-based Organization: Bangor Savings Bank
Bangor Savings Bank is a prime example of a trust-based company.
How v. Why, and Why Not?
The May issue of the Center For Creative Leadership’s e-newsletter features a short blurb on a new book by journalist and author Brian Carney. The book is called Freedom, Inc. and the article begins this way: "We trust people to be adults in so many areas of their lives. But when they walk through the doors at […]
A Trust Bubble?
It sounds intuitively appealing: a ‘bubble of trust.’ But does that term really mean anything?
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.