The Genie and Three Trust Wishes
I have a friend. My friend is a middle manager for a large, diversified multinational corporation, running a group of about 80. He swears to me the following happened. I was on a flight to Singapore from New York. During the dark part of the flight, after meals, most people were sleeping. I was in a quiet meditative state. […]
Top Trust Myths: 2 of 2: Trust is Destroyed in Moments
Trust takes a long time to build, and only a few moments to be destroyed. In my last blogpost, I suggested this is one of the all time great trust platitudes, and that the first part of it was as often untrue as it is true. In this post, I want to tackle the second […]
Upcoming Events 7/16/2010
It’s hard to believe we’re halfway through July. 2010 seems to be going full-speed ahead. As are we, here at Trusted Advisors. With time going by so quickly, it’s hard to keep tabs on the days. So, hopefully you mark some of these events in your calendars now and beat the rush! —— Thurs. July […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.