Trust, Honesty and Authenticity
What’s the difference between honesty and authenticity? And what have they to do with trust?
Upcoming Events 8/20/10
There’s been some construction to our calendar; we wanted to call attention to our changes. Andrea Howe, our Director of Learning Programs, will now be speaking at 2011’s Best of Organizational Development Summit (see below for more information). Other than that, we hope you take advantage of the weekend! —— Fri. Aug. 20th Singapore Trip […]
Golden Oldie No. 4: Zen and the Art of Trusted Advisorship
We’re taking a little break and going off-blog-grid for a few days: To paraphrase Mark Twain: Persons attempting to find a motive in this action will be prosecuted; persons attempting to find a moral in it will be banished; persons attempting to find a plot in it will be shot. But to keep the withdrawal […]
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.