Five Ways to Create Trust with Stories
Story telling is something we all know we should use; so, why are you still not using it?
When Journalistic Trust is a Matter of Life and Death
We have luxury press problems in the US. The Committee to Protect Jouranlists works in a much messier world.
Sales Training: By Good, or by Bad, Example?
How do you like your sales training? By teaching the right way? Or by showing how to confront the bad way?
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.