The April Trust Matters Review
Jessie Gruman asks what it means for your doctor to trust you. Seems straightforward, but it isn’t. Do we even know what trust means? Suzanne Bates discusses how one of her first bosses got the best ideas from his employees. See if you can spot how his technique was trust related and how it can […]
Announcing the Trusted Advisor FieldBook
I am very proud to announce with my co-author Andrea P. Howe the publication this fall of “The Trusted Advisor FieldBook: A Comprehensive Toolkit for Leading with Trust,” in partnership with Wiley Books. Our tentative publication date is October 31, 2011 (no jokes about the date, please). The Trusted Advisor FieldBook is a practical working […]
Upcoming Events and Appearances: Trusted Advisor Associates
Join us at one or more upcoming Trusted Advisor Associates events. This Spring, we’ll be hosting and participating in events in Washington, DC; Fargo, ND; Boston, MA; London, England and through globally accessed webinars. Also, a word about the Trusted Advisor Mastery Program. —————————————- Wed. Apr. 20th Washington, DC Andrea P. Howe Andrea will be […]
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.