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Author Archive for: Charles H. Green
Entries by Charles H. Green
Aristotle, Maister, and the Fat Smoker
Review of David Maister’s new book Strategy and the Fat Smoker
When Incentives Backfire
The extensive use of money to incentivize desired behavior has a serious bad consequence; people stop doing things for their own sake, and just do them for money.
Banks Behaving Badly: Or Is It Just Me?
Banks using sleazy, slickster sales tactics are unaware that they are actually losing shareholder value by annoying customers.
Call for Submissions for the February Carnival of Trust
Call for Submissions for the February Carnival of Trust
What the Pharmaceutical Industry Must Do to Regain Trust
The pharma industry knows it has a trust problem, but making negative headlines in major business publications means its response strategy has to be judged a failure.
When Trust Betrayal Keeps Coming Back
Trust betrayed has a way of lingering, even getting stronger over time.
You Lying, Cheating Dog, You
People lie and cheat; what makes them do less of each is not sanctions, but values.
Lessons in Sales from John McCain
Candidate John McCain demonstrates the power of transparency in selling.
Property Theft or Generation Gap?
The generation gap about treatment of intellectual property rights is deeper; it’s about shifting norms of property.