The Year In Review?
Which postings did you like the best?
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
Which postings did you like the best?
Used car salesmen remind us that intent matters more then words and behaviors.
The EU’s fishing policy is a failure, for the same reasons that business in general is threatened; we are losing common ground.
The concept of sales as a business process has been overdone, with the result that sales are not being made.
Value creation and destruction extends well beyond the conventions of accounting; destruction of future value shows up in stock prices.
An organization whose employees trust each other has an advantage when it comes to implementing change.
Many people kid themselves that they are being client service oriented, when in fact they are merely being servile; it hurts them.
Exploration of digital social networks can give insights into “normal” networks–like the relatiionship of pharma companies to their customers.
The fastest trust-creating action is simple–answer phone calls and emails very fast.
the government doesn’t go looking for ways to regulate industries; but you can behave badly enough to ensure it will.
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]