Are You Connected? Or Just Linked?
We are moving to a linked world; but linked doesn’t mean connected, and mistaking the difference has huge consequences for economies.
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
We are moving to a linked world; but linked doesn’t mean connected, and mistaking the difference has huge consequences for economies.
Measuring soft-skills training by use of ROI metrics is intellectually dishonest and potentially harmful.
There are things you can do to proactively build your business in a recession, not just slash and burn to survive.
Sometimes we misuse mistrust as a way to oppress people.
Lawyers and other professionals often equate sensible and rational with linear, deductive and logical. Sometimes it makes much more sense to be human. A story.
The presidential debate this week offered up a direct trust question: how did the candidates do in defining their trustworthiness? Not well.
Markets have limits in creating trust; so does regulation. Here are three principles for getting the balance right.
the Carnival of Trust for October, 2008
Testimonials sound great, but unless precisely credible to the customer, they can backfire.
Approaching price negotiations from trust turns a conflict into a bonding opporrunity.
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]