Listening for Litigators
Can the quintessential adversarial role also be a venue for forming relationships?
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
Can the quintessential adversarial role also be a venue for forming relationships?
Networking, especially online, is in danger of being overwhelmed by short-term-itis. RainToday.com reminds us how to do it right.
In selling, as in all relationships, there are steps that must be done in the right time and sequence. Violate them and you lose the relationship, or the sale.
Regulation is a social substitute for trust; sometimes necessary, generally less preferable.
Good intentions may help build trust; but when you good up, trying to insist on it can sabotage trust recovery.
Those fancy financial engineering products that sank the markets are actually part and parcel of broader management thinking.
A business blog advises lying to and keeping secrets from your clients. Umm–I don’t think so.
If the media thinks it needs to increase trust, it has got it backwards; it is those who decry the low trust who in fact want to hijack it for partisan political purposes.
What type of customers do you want to invite past your velvet rope?
Introducing the November 2008 Carnival of Trust.
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]