Trusted Advisor

Trust Quotes:
Interviews with Experts in Trust

Trust Quotes: Interviews with Experts in Trust features interviews with experts who deal in exceptional ways in creating higher trust in workplaces, business practices, and society—both in theory and in practice.

Trust Quotes: Interviews with Experts in Trust is a project of Charles H. Green’s Trust Matters blog.

The latest Interview:

Trust Quotes: Interview with Barbara Kimmel, of Trust Across America

I got to know Barbara and Jordan Kimmel some years ago when they were forming the initial idea for what became Trust Across America, an organization devoted to improving corporate trustworthiness. Barbara edited a book which is about to be published (November 1), called Trust Inc.: Strategies for Building Your Company’s Most Valuable Asset. This seems […]

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Previous Interviews:

Integrated Reporting: Interview with Harvard Business School’s Robert Eccles

Robert Eccles is a Professor of Management Practice at the Harvard Business School. For over three decades he’s been active in management accountability—linked to, but not limited to, more traditional concepts of financial-only reporting. He’s written several books before, perhaps most notably Building Public Trust: The Future of Corporate Reporting with Sam DiPiazza, former Global […]

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L.J. Rittenhouse on Trust and Candor (Trust Quotes #8)

I’m pleased to have with us today on the Trust Quotes series L.J. Rittenhouse, founder of Rittenhouse Rankings in New York. The mission  of her company is to identify and encourage plain, direct and candid communications by companies. To that end, she produces the annual Rittenhouse CandorTM Rankings Survey, correlating measures of CEO candor with stock […]

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David Maister on Trust and Professional Services (Trust Quotes #7)

David Maister  is well-known to readers of this blog. David was lead author on The Trusted Advisor along with myself and Rob Galford. A former Harvard Business School professor, he originally specialized in logistics and transportation (writing 8 books on those topics.) He became the guru of Professional Services with his 1993 book Managing the Professional Services […]

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Neil Rackham on Trust in Professional Selling (Trust Quotes #5)

Neil Rackham is a name many of you will recognize: the Professor of Professional Selling. He didn’t just write the book, he wrote three books that made NYTimes Best Sellers. Most famously the author of SPIN Selling — a book that still ranks at 2800 on Amazon twenty-two years after publication—Neil continues to travel the […]

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Peter Firestein on Trust, Character and Reputation (Trust Quotes #4)

Peter Firestein’s extraordinary career began in Indiana. He soon left for California, taught himself Spanish in a park in Mexico, learned commodities in Latin America, and has a unique resume, having worked for Michael Milken and advised the Brazilian Government on privatization of its national phone company. Peter ended up counseling mega-global companies on corporate […]

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