Enabling Stupid Marketing (and Sales) at the Speed of Light. Part 2 of 3.

This is the second of a three-part blog series. In the first, I argued that Stupid Marketing (and sales) has become endemic. Briefly, I defined “stupid” as “a stultifying obsession with one’s own product features, to the exclusion of any meaningful focus on customer needs, much less wants.” In this second part, I want to […]

Enabling Stupid Marketing (and sales) at the Speed of Light. Part 1 of 3

How would you rate the quality of the following three unsolicited emails? What letter grade would you assign to each? Sample A: Hi Charles, I have emailed you a few times now regarding your business cards. Let me know if you are not the correct person, also please tell me who I should be contacting? We […]

Why Your Clients Don’t Trust You – and How to Fix It

Politics has sucked up most of the oxygen surround trust recently. Now, trust in politics turns out to be a complicated matter – by comparison, trust in business is a relatively simple business. So – what about your business? Hopefully your clients trust you more than the trust ratings of both the US presidential candidates. […]

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Build deeper trust with your clients and colleagues

THE TRUSTED ADVISOR FIELDBOOK

The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING

TrustBasedSelling“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.

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THE TRUSTED ADVISOR

The Trusted AdvisorThis classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.

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