I Can’t Make You Love Me–If You Don’t
You can’t control other people; but you can manage yourself.
Call for Submissions for the September Carnival of Trust!
The fourth Carnival of Trust is fast approaching and will go live on Tuesday September 4th. The deadline for entries is this coming Thursday, August 30th. This edition will be hosted by David Maister, co-Author of The Trusted Advisor. David is perhaps the premier thinker in professional services managment, an industry whose entire business model […]
Trust Networks vs. Search Engines
Trusted networks vs. search is a false competition; they’re two sides of a bigger coin.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.