The Credit Crisis and Trust Networks
Trust in credit businesses, like all networks, is personal at root.
Social Network Mapping and Trust
Mapping social networks identifies powerful trust factors
Defining Trust by Defining Moments – Larry Craig’s
Larry Craig’s plight gives insight to how society defines trust.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.