Ben Stein vs. Goldman Sachs: Market-Makers, Brokers, and Trusted Advisors
Was Goldman Sachs guilty of conflict of interest in the subprime mortgage debacle? Or are we all unclear about expectations?
Would You Buy a Used Car From This Scientist? Not If You’re a Scientist!
There is a clash between an increasingly collaborative world and the old combative ideologies.
Faking It Doesn’t Make It
The language of relationships rings hollow in a belief system based on the ideology of competitive advantage.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.