Jack Welch Renounces Increasing Shareholder Value: Pigs Fly
First it was Saul on the road to Damascus. More recently, it was Alan Greenspan. Yesterday, Jack Welch seems to have had a conversion. Speaking with the Financial Times, Welch said: Jack Welch, who is regarded as the father of the “shareholder value” movement that has dominated the corporate world for more than 20 years, […]
Oprah and Two Trust Tests
Oprah’s article on trust contains a test on trusting; we provide one on trustworthiness.
Show Me the Elephant
Address the elephant in the room; it makes things so much easier.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.