Trust and New Media: Request for Favorite Stories
New social media offer a chance to radically increase trust; but also to destroy it
The Problem with B-Schools is the Problem with Business
Business education needs reforming, but how? Not at the edges, but at the core–strategy.
Jack Welch Renounces Increasing Shareholder Value: Pigs Fly
First it was Saul on the road to Damascus. More recently, it was Alan Greenspan. Yesterday, Jack Welch seems to have had a conversion. Speaking with the Financial Times, Welch said: Jack Welch, who is regarded as the father of the “shareholder value” movement that has dominated the corporate world for more than 20 years, […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.