Does Multitasking Ruin Your Ability to Multitask?
A British study suggests that people who multi-task aren’t good at multitasking. Question is, why?
Dogs’ Best Friend Builds Trust the Old-Fashioned Way
Trust lessons from a non-profit fundraiser.
Why Did the Bear Cross the Road? What August Teaches Us About Interdependencies
Animal bridges over the trans-Canadian highway provide a counterpoint to the US healthcare debate.
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.