Reframing a Tough Problem
Don’t settle for banal statements, dare to be great
Trust, Security and Assurance
(Please welcome guest blogger John Verry today). On a near daily basis we read about data breaches that expose sensitive information and negatively impact the finances and privacy of companies and individuals alike. Clearly the efforts (as a whole) of those of us in the Information Security Community are lacking and incomplete. Increasingly I find […]
You Think Your Dog is Smart? You Don’t Know the Half of it
What we mean by the word ‘smart’ may be demeaning to your dog, and to us
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.