Collaboration: Trust Matters Interview with Brandon Klein
Collaboration is critically linked to trust; an interview with Brandon Klein, collaboration king.
Can Trust Replace Contracts?
Using trust can not only cut costs and time, but lower risk as well.
What Introductions Can Teach Us About Trust
A training exercise beginning with introductions can tell us a lot about how and what we trust.
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.